FAQ
Common questions about GouGou Accelerator
How to download and install GouGou Accelerator?+
- Visit the official website gougoujiasu.com.cn
- Click the "Free Download" button at the top or bottom
- Select your platform version (Windows/Mac/iOS/Android/Linux)
- After download, double-click to run the installer
- Follow the installation wizard prompts
- Open the app after installation and register to start using
Is GouGou Accelerator free to use?+
- GouGou Accelerator offers a free basic version
- Free users get 2GB daily data allowance
- Free version can access selected nodes
- Upgrade to VIP for unlimited data
- VIP users can access all 200+ nodes
- New users get 7-day free VIP trial upon registration
What devices does GouGou Accelerator support?+
- Supports Windows 7/8/10/11 systems
- Supports Mac OS X 10.12 and above
- Supports iOS 12.0 and above
- Supports Android 5.0 and above
- Supports major Linux distributions like Ubuntu, CentOS
- One account can log in on up to 5 devices simultaneously
How does GouGou Accelerator ensure security?+
- Uses AES-256 military-grade encryption
- Supports OpenVPN, WireGuard, IKEv2 protocols
- Strict no-logs policy enforced
- Built-in Kill Switch prevents IP leaks
- DNS leak protection included
- ISO 27001 information security certified
What to do if connection is slow?+
- Try switching to another node, choose a closer one
- Change connection protocol, try WireGuard
- Check if local network connection is normal
- Close other bandwidth-consuming applications
- Restart the GouGou Accelerator app
- If issue persists, contact support for technical help
How to cancel subscription?+
- Log in to GouGou Accelerator account center
- Go to "Subscription Management" page
- Find your current subscription plan
- Click the "Cancel Subscription" button
- Confirm the cancellation
- Service continues until current period ends, then auto-renewal stops